Refund policy

Return & Refund Policy

We want you and your pets to be happy! If you're not satisfied with your purchase, here's how we can help.

Returns We accept return requests within 30 days of delivery. Items must be unused and in original packaging.

Refunds Once your return is received and inspected, we will notify you by email. Approved refunds will be processed within 5-7 business days to your original payment method.

Damaged or Wrong Items If you received a damaged or incorrect item, please contact us within 7 days of delivery with a photo and we will make it right immediately.

Non-Returnable Items Due to health and safety reasons, opened food, treats, and supplements cannot be returned.

How to Start a Return Contact us at [your email address] with your order number and reason for return.